How to behave like a leader ( number 27)

Leaders give permission to say the wrong thing, open out as opposed to close down discussion and are prepared to manage the emotions stirred up. Leaders put the same emphasise on values as budgets and performance (and are prepared to be challenged where these appear to be in conflict for example staffing levels and budget cuts). Leaders creat opportunities for direct face to face communication as opposed to having messages filtered through middle management . Communication is tailored to the different audiences to make it relevant to their area of work, so the chief executive regular blog is not the way to go but social media does provide staff with the opportunity to ask questions. Leaders model speaking plainly and not skirting round difficult questions this requires courage and confidence.

Security level: Public

More Blog Entries

How to behave like a leader (number 12)

The difference between managers and leaders is managers don't always own the agenda they say...

How to behave like a leader ( number 98)

Never entirely switch off even on a bank holiday.